How to change my password?

You can change your app’s password in two different ways:

Without sign in to the App

1. Open the bnc10 App

2. On the screen where you are asked to enter your password or fingerprint, click on the “Forgotten?” option (at the bottom).

3. You will receive a message to the email account you registered with. Click on the link.

4. We will ask you to enter a new password. This must be a 6 digit numerical code. Click on “Next.”

From bnc10 App

1. Go to the “Settings” section.

2. Click on “Change password.”

3. You will receive a message to the email account you registered with. Click on the link.

4. We will ask you to enter a new password. This must be a 6 digit numerical code. Click on “Next.”

Now you can log in again with your new password.