Top 5 questions
- • What are the advantages of bnc10?
- • What can I do and what can’t I do with my bnc10 account and card?
- • bnc10 card and account conditions
- • How many times can I get cash for free? Where?
- • Why bnc10 is a safe option?
Personal data
- • How to change my personal data?
- • How to change my password?
- • How to know my card’s PIN code?
- • Can I change my PIN?
Card
- • bnc10 card and account conditions
- • How to order the card? How to request it again in case of loss, theft or other cases?
- • How to activate my card?
- • How to freeze my bnc10 card?
Money in cash
- • How do I deposit money into my account?
- • Can I make a deposit in cash?
- • How many times can I get cash for free? Where?
About bnc10
Account
- • bnc10 card and account conditions
- • Can I download the bnc10 app on my smartphone?
- • How to connect or disconnect my smartphone from my bnc10 amount?
- • What can I do and what can’t I do with my bnc10 account and card?
- • What is the IBAN? And the Spanish IBAN?What is it for?
- • Does bnc10 have permanence?
- • Can I close my bnc10 account?
Payments and transfers
- • Payment methods for my bnc10 account
- • Social payments: how to request, pay and divide
- • Google Pay and Apple Pay (comming soon)
- • How can I make transfers? How long can a transfer take?
- • How can I get proof of a transfer?
- • What is the SWIFT / BIC?
Something does not work
- • Why can’t I be a customer?
- • Why does the verification of my identification document not work?
- • Why have I not received the SMS code?
- • Why has my online purchase failed?
- • Why hasn’t the ATM allowed me to get cash?
- • Why did the ATM charge me a commission?
- • How to file a suggestion, complaint or comment?